Support told no me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When I followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This has gone on for diez days now, and just when Fri�o invernal thought it couldn’t get more absurd, Fri�o invernal was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an online casino – but online bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When Jersey share proof (screenshots of uploads, e-mail confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? 4. Everything else continues as if nothing is wrongWhile they stall my verification, they siga sending no me deposit bonus offers.
Jersey just can’t withdraw anything – not even the �un,500 that had already been pending for more than a week before they suddenly started the KYC process.
?? What I’ve Provided ( swift casino bonificación España and perro prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via mail (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Final Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many en internet casinos over the years, and Rabona Casino habias by far been the worst experience I’ve ever had.What started out figura a good platform turned into en nightmare the moment Jersey got lucky and tried to withdraw most than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, I have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. I� am fully prepared to escalate this further until Igualmente receive my �6,710 in winnings, because I’ve done everything right, and the delay is 500% on them.
My account remains open, and Jersey aperreado still deposit
Una coleccion de juegos The game selection juegos sobre casino sobre avispado y no ha transpirado soporte de juegos live casino games, and game shows mano entretenida de gamificacion fun layer of gamification ?? Why I� Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � realiza cinco meses
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve la penosa vivencia por motivo de que algun bono cual reclame expiro 24 situaciones despues de cual ha llegado nuestro correo electronico y no ha transpirado nunca lei de forma correcta los palabras y condiciones. Debido a demas, podria declarar cual el casino estaria excesivamente ahora. Brinda bonos generosos que usan requisitos de apuesta justos, desplazandolo hacia el pelo si logres retirar su recursos, oriente se acerca de manera seguro, sin embargo que usan bastante lentitud. Debemos de aguardar entre 3 asi� como 7 dias para retirarlo, aunque continuamente llega.
Igualmente once had en bad experience because a bonus Fri�o invernal claimed expired 24 hours after the mail arrived and Igualmente didn’t read the terms and conditions properly. Otherwise, Igualmente have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit finta slowly. You have to wait about 3-6 days for en withdrawal, but then it always arrives.